ACE Rent A Car
Shenouda Halaby is an accomplished business owner and manager with extensive experience in the travel and rental car industries. Currently, Shenouda operates Meg Ventures LLC and Car2Go LLC, a premier car rental service. Since April 2018, Shenouda has held dual roles as Sales Team Lead and Customer Service Team Lead at ACE Rent A Car, alongside serving as General Manager at Popeyes Louisiana Kitchen, Inc. Experience in tourism includes ownership of See Egypt Tours, which offers high-quality tours and services in Egypt, and prior management roles at Lucky Tours and Intoursit. Shenouda began a career in the travel sector as a tour guide and has evolved into senior management positions over two decades, supported by a Bachelor's degree in Tourism and Travel Services Management from Helwan University Cairo.
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ACE Rent A Car
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ACE Rent A Car is a privately held business founded in 1966 by Robert Sorensen. Originally, Sorensen owned two car washes in Indianapolis and added 10 Volkswagens to meet the rental needs of the surrounding neighborhoods. The rental business grew organically. Soon he found himself operating at the Indianapolis International Airport, renting vehicles as part of the now defunct American International franchise system.[citation needed] By 1986, the operation had grown to multiple locations throughout Indiana and the Chicago area. Sorensen left the American International system and formed the ACE Rent A Car chain. A primary motivation for this change was the need to be represented on the emerging Global Distribution Systems (GDS), such as Sabre, PARS, and Apollo. Although ACE was a relatively small company, it became a leading adopter of GDS technology. Today, the ACE Rent A Car chain consists of over 350 affiliated locations worldwide with the company office headquartered in Indianapolis, Indiana. In addition to serving the major North American airports, the ACE system has a concentration on leisure destinations in the Caribbean, Central and South America, as well as destinations in the UK, Europe, Asia and Australia. In 2011, ACE was ranked highest in customer satisfaction in the J.D. Power & Associates annual industry consumer survey. In 2012, ACE was named one of 50 J.D. Power Customer Service Champions across 20 service industries.