ACE Rent A Car is a privately held business founded in 1966 by Robert Sorensen. Originally, Sorensen owned two car washes in Indianapolis and added 10 Volkswagens to meet the rental needs of the surrounding neighborhoods. The rental business grew organically. Soon he found himself operating at the Indianapolis International Airport, renting vehicles as part of the now defunct American International franchise system.[citation needed]

By 1986, the operation had grown to multiple locations throughout Indiana and the Chicago area. Sorensen left the American International system and formed the ACE Rent A Car chain. A primary motivation for this change was the need to be represented on the emerging Global Distribution Systems (GDS), such as Sabre, PARS, and Apollo. Although ACE was a relatively small company, it became a leading adopter of GDS technology.

Today, the ACE Rent A Car chain consists of over 350 affiliated locations worldwide with the company office headquartered in Indianapolis, Indiana. In addition to serving the major North American airports, the ACE system has a concentration on leisure destinations in the Caribbean, Central and South America, as well as destinations in the UK, Europe, Asia and Australia.
 
In 2011, ACE was ranked highest in customer satisfaction in the J.D. Power & Associates annual industry consumer survey. In 2012, ACE was named one of 50 J.D. Power Customer Service Champions across 20 service industries.

Rental

ACE Rent A Car

Richard Radzis

Zach McCool

Yatzuri Rojas

Saira Ahmed

Katelyn Arndt

Chase Patrick

Brian Campassi

Thomas Cole

Luke J.

Ximena Montenegro

Richard Wayne

Dave Cook

Alexis Brumby

Helder Dias

Harjot Kang

Osama Othman

Kevin Stutz

Darick Williams

Sean K.

Marsha Hovis

Kathleen Durigan

Gabe Granger

The Leadership Team at ACE Rent A Car is responsible for steering the company’s strategic vision, overseeing its operations, and ensuring sustained growth and profitability. Comprised of key executives such as Presidents, Vice Presidents, and Managing Directors, the team formulates and implements policies, drives innovation, and maintains high standards of customer service across over 350 global locations. Their leadership is pivotal in maintaining ACE Rent A Car's reputation for excellence in customer satisfaction and industry-leading practices.

Leadership Team

Management Team

Customer Support and Experience

Leadership Team

About

Team members

Other teams at ACE Rent A Car

Management Team

Customer Support and Experience