Vito Duca, PMP®, is currently the Head of CRM & Online at Acea, where they manage and develop the CRM & Online unit, focusing on advanced platforms like Salesforce and Genesys Cloud. Previously, they held roles such as Business Analyst, Senior Billing Specialist, and IT Project Manager at various organizations including Engineering Ingegneria Informatica Spa. Vito has a degree in Computer Science from the Università degli Studi di Salerno and has extensive experience in digital transformation, operations management, and implementing technological solutions to enhance customer experience.
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