Acera Insurance
Dora Novak is an experienced professional currently serving as the Director of Growth & Client Experience for Personal Insurance at Acera Insurance, where responsibilities include portfolio strategy, customer engagement, and business development. Previously held roles at Acera include Director of Insurer Relations and Director of Systems Operations, focusing on business planning, market relationship management, and operational efficiency. Prior to Acera, Dora worked as Vice President of Operations at Tredd Insurance Brokers, enhancing customer service strategies and performance. Additional experience includes roles in sales assistance, administration at Tredd, shift supervision at Starbucks, and accounts payable support at Hewlett Packard Enterprise. Educational credentials include a Master of Arts in Communications from the University of Szeged, a University Certificate in Human Resources and Labour Relations from Athabasca University, and a Master of Arts in Education from Eötvös Loránd University. Currently pursuing further education at the Haskayne School of Business.
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Acera Insurance
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As one of the largest independent, employee-controlled brokerages in Canada, Acera Insurance provides our clients with the utmost certainty in the specialized personal insurance, commercial insurance and group benefits solutions that we provide. Built upon the solid foundation of several award-winning firms, Acera Insurance brings greater value, expertise and resources to individuals, families and businesses across the country. 60+ years in the community We are committed to serving and strengthening our communities. 1,000+ employees Our team provides clients with insurance, risk management and specialized group benefits solutions in all sectors across Canada. 60+ locations nationwide We proudly serve all Canadians, with offices in Alberta, British Columbia, Ontario and the Yukon. 550+ employee owners Our employee owners are empowered to make local decisions and are dedicated to supporting clients in their long-term success. 20+ years of advocacy As a founding member of the Canadian Broker Network, we have a longstanding history of upholding the independent brokerage model across the country.