Dora Novak

Dora Novak is an experienced professional currently serving as the Director of Growth & Client Experience for Personal Insurance at Acera Insurance, where responsibilities include portfolio strategy, customer engagement, and business development. Previously held roles at Acera include Director of Insurer Relations and Director of Systems Operations, focusing on business planning, market relationship management, and operational efficiency. Prior to Acera, Dora worked as Vice President of Operations at Tredd Insurance Brokers, enhancing customer service strategies and performance. Additional experience includes roles in sales assistance, administration at Tredd, shift supervision at Starbucks, and accounts payable support at Hewlett Packard Enterprise. Educational credentials include a Master of Arts in Communications from the University of Szeged, a University Certificate in Human Resources and Labour Relations from Athabasca University, and a Master of Arts in Education from Eötvös Loránd University. Currently pursuing further education at the Haskayne School of Business.