Hakan Balkaya

Hakan Balkaya has accumulated extensive experience in customer service and support roles within the technology and retail sectors. Currently serving as a Garantie en Service Specialist at Aces Direct since April 2021, Hakan previously held the position of Senior Retouren & Front Office at 4Launch BV from March 2015 to April 2021. Hakan's career at 4Launch B.V. began in January 2009, where responsibilities included RMA & Back Office functions until February 2015. This background highlights a solid expertise in service management and client relations.