Tricia Ford

Tricia Ford is an accomplished professional with extensive experience in administrative support, project management, and technology architecture. Currently an Administrative Assistant at ACF Consulting, Inc., since January 2022, Tricia previously held member services positions at Costco Wholesale from November 2019 to September 2023. As a Project Manager for IBM Commercial Clients between March 2016 and April 2017, Tricia notably improved customer satisfaction by redesigning solution documentation and training global teams on service processes. Tricia's tenure at IBM from 1995 to 2015 included roles such as Delivery Engagement Manager, Certified Technology Architect, and Senior Product Manager, contributing significantly to solution efficiencies and business signings. Tricia holds a Master's of Science in Computer and Information Sciences from the University of Phoenix.