Karolyn Bianco

Karolyn Bianco is a skilled Technical Solutions Analyst currently employed at ACGI Software since May 2022, with prior experience as a Customer Success Manager for Hopin and extensive customer success leadership roles at GiveSmart. At GiveSmart, Karolyn managed a team of Customer Success Managers, built reports in Salesforce, and led escalation calls to enhance client satisfaction. Earlier positions included project management at EMD Systems, sales management at Global Planners, and channel sales management at JetBrains Americas, showcasing a strong background in customer service, sales, and project management. Karolyn obtained a BA in Mathematics from Rowan University and furthered professional development through StackSkills.