Jules Benedict Romano

Jules Benedict Romano is an experienced IT professional currently serving as the IT Service Desk Team Leader and IT Analyst at Achieve Together since October 2019. Responsibilities include providing first-level technical support to end-users, troubleshooting hardware and software issues, and managing various technical inquiries through multiple channels. Previously, Jules worked as a Quality Inspector at Mitsubishi Aluminum Co. Ltd. from January 2016 to December 2018. Jules holds a Bachelor of Science in Information Technology from St. Michael’s College, earned between 2010 and 2015.