Claudio san Francisco

Claudio San Francisco has gained extensive work experience in the field of information technology support and management. Claudio began their career at the Universidad Arturo Prat in 2001, where they worked as a Desktop Support and Services Technician, providing hardware and software support to users. Claudio then joined Minera Cerro Colorado as an IT professional.

In 2005, Claudio started working for CSC as a Desktop Support Technician and later advanced to the role of Supervisor Team Support. Claudio provided technical support to users, managed software systems, and coordinated services for clients such as Compañía Minera Cerro Colorado.

Moving forward, Claudio joined IBM in 2009 as a Team Leader in Workplace Support. Claudio led a team responsible for desktop support at Compañía Minera Cerro Colorado, ensuring high-quality work and providing technical guidance and mentoring.

In 2012, Claudio transitioned to IBM de Chile as an Imager in Workplace Distribution, contributing to the distribution of workplace technology solutions.

From 2014 to 2016, Claudio worked at Grupo Cabal, first as a Systems Administrator and then as a Product Manager.

In 2018, Claudio joined Nubox Chile as an Internal Support Engineer, providing support and troubleshooting services internally.

Finally, in 2022, Claudio joined Achilles Group Limited as an Information Technology Support Engineer specializing in the LATAM region.

Throughout their career, Claudio has acquired a wide range of technical skills and experience in IT support, management, and leadership roles.

Claudio San Francisco attended Universidad Arturo Prat from 1999 to 2001, where they obtained a degree in Técnico Universitario in the field of Computer and Information Sciences and Support Services. In addition to their formal education, Claudio also obtained several certifications throughout their career, including "WhatsApp Business esencial" from LinkedIn in October 2022, "Soporte IT: Trucos" from LinkedIn in July 2022, and "CybSafe Certification in Security Awareness" from CybSafe in May 2022. Claudio also holds certifications in desktop systems test, notebook system test, PC architecture, Lenovo desktop systems, Lenovo mobile systems, and PC architecture, which were obtained between 2006 and 2007, although the institutions from which these certifications were obtained are not provided.