RD

Rohan D.

Application Support Manager at Achilles Group Limited

Rohan D. has a diverse work experience spanning several roles and industries. Rohan started their career in 2007 as a Customer Consultant at Wipro BPO, where they provided customers with choices on laptops and drove sales. Rohan then moved on to Fidelity National Information Services in 2008, working as a Team Coach responsible for maintaining quality and security standards. In 2011, they joined Tata Consultancy Services as a Senior Financial Services Representative for CITI BANK, excelling in customer service and assisting clients with payment arrangements. Rohan then transitioned to Achilles Group Limited in 2013, serving as a Project Team Lead and overseeing work scheduling and resource planning. Rohan joined Knowledge Planet in 2015 as a Program Manager, handling various organizational duties and contributing ideas for time and budget savings. Most recently, Rohan has been working at Achilles Information Ltd since 2018. Rohan initially served as a Software Quality Assurance Analyst and later became an Application Support Manager, leading a team and ensuring effective break-fix provision and SLA compliance.

Rohan D. completed their education with a Bachelor of Commerce (BCom) degree from EIILM Sikkim University between the years 2009 and 2011. Prior to that, they earned a Higher Secondary Certificate (HSC) from Claras College of Commerce from 2006 to 2007. In their early education, Rohan obtained a Secondary School Certificate (SSC) from St. Blaise High School between 2004 and 2005. In addition to their formal education, Rohan also obtained the SA 8000 Internal Auditor Certification from Bureau Veritas Certification India Pvt. Ltd in December 2014.

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Timeline

  • Application Support Manager

    September, 2022 - present

  • Software Quality Assurance Analyst

    June, 2018

  • Project Team Lead

    August, 2013