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Sue Madley

Client Services Executive (community Programme Co-ordinator) at Achilles Group Limited

Sue Madley has a diverse work experience spanning different industries. Sue started their career in 2001 as an Administrator and Data Entry specialist at PRS Consultants Ltd, where they worked until 2004. Following that, they joined The Pier Retail Group Ltd. as an Accounts/Administrator/Receptionist. In this role, they managed the company's reception area and was responsible for organizing conferences and meetings.

In 2006, Sue joined Achilles Information Ltd, where they have held various roles since then. Sue started as a Cashier/Administrator, providing support to the Finance Department in areas such as Sales Ledger and Purchase Ledger. After five years in this position, they transitioned to become a Customer Onboarding Administrator, where they provided key administrative support to the Onboarding sales teams and ensured accurate and timely support for target-driven individuals.

Currently, Sue serves as a Client Services Executive (Community Programme Co-Ordinator) at Achilles Information Ltd. Their main responsibilities include supporting the Account Management Team and focusing on key clients. Sue provides technical support and training, conducts data validation and analysis, and assists with client prospecting and productivity improvements in the UK and Ireland. Sue also works closely with the Regional Director and Account Managers to implement best practice processes across all UK Communities and identify customer opportunities through thorough gap analysis. Sue has been with Achilles Information Ltd since 2013.

Sue Madley attended Didcot Girls School but the specific dates and degree or field of study are not provided. In terms of additional certifications, they obtained several courses from LinkedIn in 2021. These certifications include "Learning Excel: Data Analysis," "Excel: PivotTables in Depth (2018)," "Critical Thinking for More Effective Communication," "Excel Formulas and Functions Quick Tips," "Excel: VLOOKUP and XLOOKUP for Beginners," "Excel Data Visualization: Mastering 20+ Charts and Graphs," "Managing Stress for Positive Change," "Managing and Analyzing Data in Excel (Office 365/Excel 2019)," "Working with Real-Time Data in Excel," and "Excel Quick Tips." Each certification specifies the month and year of obtaining them.

Links

Timeline

  • Client Services Executive (community Programme Co-ordinator)

    August, 2013 - present

  • Customer Onboarding Administrator

    July, 2011

  • Cashier Administrator

    June, 2006