Michael Hamers is a Senior Functional Designer and Senior Business Analyst specializing in SAP Claims Management at Achmea. They have experience as a Product Owner, Scrum Master, and key user, focusing on translating business needs into actionable user stories and improving processes. Previously, Michael served as the Head Editor for Allesoverfilm.nl and is currently a reviewer for Hifi.nl. They hold a degree in Business Administration from NCOI Opleidingen and have completed various certifications in business analysis and agile methodologies. Michael is dedicated to fostering improvement and collaboration within their teams.
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