Ben Grabowski

Ben Grabowski is an experienced IT professional currently serving as Senior Production Support Manager at ACI Worldwide since August 2020. Prior to this role, Ben held multiple managerial positions at Amtrak from August 2016 to July 2020, overseeing teams in IT Operations Center and Major Incident Management, and leading significant improvements in incident and problem management processes. Ben's earlier career at McKesson Provider Technologies included roles such as Citrix iCOE Manager and Infrastructure Manager, where expertise in application delivery via Citrix and successful cross-training initiatives were demonstrated. Ben holds a BS in Management Information Systems and Business Administration from the University of Vermont, obtained in 2002.