Vincent Gallaway

Vincent Gallaway is a dedicated professional with extensive experience in quality systems and customer service roles. Currently serving as a Senior Quality Systems Engineer at ACM Global Laboratories since August 2020, Vincent has advanced through various engineering positions, focusing on quality assurance, audit preparation, and root cause analysis for quality issues. Previous experience includes roles as a Customer Service and Inventory Specialist and Project Director at the Workforce Investment Board of Herkimer, Madison, and Oneida Counties, as well as a LEAP Counselor and Summer Youth Employment Program Coordinator. Early career experience as a Crew Member at North Utica McDonald's and a Newspaper Carrier for the Observer-Dispatch provided foundational customer service skills. Vincent holds a Bachelor's Degree in Forensic Science from Roberts Wesleyan University, earned in 2015.