Denzil Ramdayal

Denzil Ramdayal is an experienced IT professional currently working as a Shift Manager at Acora, where responsibilities include managing team workloads and ensuring compliance with customer SLA and KPI requirements. Prior to this role, Denzil served as a Major Incident Manager at Sanlam, facilitating the recovery of high-priority incidents, and has held various positions at BT, where extensive experience was gained in managing major incidents and leading technical resolutions. Denzil's background also includes project support roles and engineering positions, alongside foundational business ownership. Educational qualifications include a Higher National Diploma in Computer Systems Networking and Telecommunications from Durban University of Technology.