Jennifer Kyung

Jen Kyung is the P&C Chief Underwriter at USAA and is responsible for Underwriting strategy and acceptability, operations, quality, and regulatory management and documents. Jen has been in the P&C Insurance Industry for over 25 years and prior to joining USAA in 2019, Jen has held leadership roles at both P&C Insurance carriers as well as in consulting. Jen was a Managing Director in Ernst and Young’s Global Underwriting practice developing strategic solutions for P&C carriers including business transformations related to ‘Underwriter of the Future. Jen held a broad range of leadership roles at Zurich Insurance for nearly 14 years including Underwriting Quality, Underwriting Support field operations, Product Development, and Headquarters and High-Performance Culture. Jen also spent nearly 9 years at Accenture in their Global Underwriting practice primarily focused on automated underwriting solutions and underwriting transformation.