Alejandra Rojas Ravines

Alejandra Rojas Ravines currently holds the position of Quality Assurance Lead at Acqualina Resort & Residences on the Beach, where responsibilities include overseeing compliance with Forbes and LQA standards in guest interactions and developing training programs to enhance team performance. Previous experience encompasses roles at Hotel B - Relais & Châteaux as a Reservations Agent, JW Marriott Miami Turnberry Resort & Spa as a Guest Services Associate, and various positions in customer service and operations in the hospitality industry. Alejandra's educational background includes ongoing Executive and Hospitality MBA degrees from the University of North America and Hospitality Academy, respectively, along with a Bachelor's degree in Hospitality Management from Universidad Peruana de Ciencias Aplicadas.