Customer Success and Support
About
The Customer Success and Support team at Acquia is dedicated to ensuring that clients maximize the value of their digital experience platform. This team provides expert guidance, tailored support, and proactive solutions to help customers navigate challenges and optimize their use of Acquia’s products. By fostering strong relationships and delivering exceptional service, they drive customer satisfaction and loyalty, ultimately contributing to the success of their clients' digital initiatives.
Team members
Alejandro Garza
Senior Principal Support Engin...
Ally Gonthier
Senior Technical Account Manag...
Amit Kesharwani
Support Engineer
Amit Vyas
Technical Customer Service Man...
Amruta Bandewar
Support Engineer
Anjan Kumar Guha
Support Engineer
Aubrey Holloway
Senior Support Coordinator
Austin Isaacson
Customer Success Manager
Beau Boehner
Senior Technical Account Manag...
Betsy Sanchez
Customer Success Manager
Billy McCaffrey
Senior Customer Success Manage...
Brian Quinn
Customer Success Manager
Carlos O.
Senior Technical Account Manag...
Carrie Heller-Allen
Senior Support Engineer
Charlie Rosenblit
Customer Account Manager
Choua Yang
Senior Technical Support Speci...
Ciera Mastascusa
Customer Success Manager
Daren Schaad
Senior Technical Support Engin...
Dave Ridgway
Team Lead - Customer Success
David Murphy
Customer Success Engineer
David Petermann
Manager, Content Cloud Support
Disha Sohrot
Customer Support Coordinator
Frankie Buckle
Senior Customer Success Manage...
Geoff Maxey
Senior Technical Account Manag...
Harsha Jain
Senior Support Engineer
Hector Iribarne
Senior Technical Account Manag...
Hritik Parihar
Support Engineer
Jack Rider
Customer Success Manager
Jacques Hefferan
Senior Customer Account Manage...
Jayti Saparia
Support Engineer
Jeff Saffan
Senior Technical Account Manag...
Joan Garcia
Customer Account Manager
John Cullen
Senior Support Engineer
John Maden
Senior Customer Success Manage...
John Takousis
Principal Technical Support En...
John Volkmer, Ph.D.
Support Engineer
Jonathan Campbell
Lead Customer Success Manager
Kaia W.
Senior Customer Success Manage...
Kara (Flynn) Donahue
Senior Customer Success Manage...
Katie McDonnell
Customer Success Manager
Keiji (Kenny) K.
Support Engineer
Khaled Nached
Technical Support Engineer
Kristin (Ritch) Bucc...
Customer Account Manager
Kyler Swilley
Senior Technical Account Manag...
Laura Schwier
Senior Customer Success Manage...
Layla Eljerman
Senior Customer Success Manage...
Leandro Nunes
Support Engineer
Lisa Carbonell
Technical Support Engineer
Lisa N.
Lead Customer Success Manager
Lucienne Kaplan
Associate Support Engineer
Matt Riege
Technical Support Specialist I...
Michelly Nakazawa
Technical Support Engineer
Naveed Athani
Support Engineer
Naveen Prakash Durai...
Senior Technical Account Manag...
Navneet Shende
Associate Support Engineer
Nicole Landisch
Senior Customer Success Manage...
Ninthuga Gunasingham
Technical Support Specialist
Nitish Mali
Support Engineer
Paul Henry
Principal Support Engineer
Paula DeLosh
Manager, Customer Success Prog...
Rachel Kirschen Berk
Senior Manager, Customer Succe...
Ralph Francesconi
Senior Support Engineer
Rebecca Cann
Associate Customer Support Eng...
Rich Jones
Senior Technical Account Manag...
Rich Saddington
Senior Technical Account Manag...
Richard Eriksson
Lead Support Engineer
Richard Vernon
Senior Support Engineer
Sanjay Mogra
Senior Support Engineer
Shawn Carl
Customer Account Manager
Simon Howlett
Support Engineer
Taya Rawlings
Senior Support Coordinator - T...
Taylor Connor
Customer Success Manager
Tom Golebiowski
BDR
Vinnie Papa
Customer Success Engineer
Virginie JAROSIK
Lead Support Engineer
Zachary Beaver
Senior Customer Success Manage...
Zachary Larkin
Senior Customer Account Manage...
Ziqi W.
Support Engineer
shaun Swass
Support Engineer at Acquia
vidhyacini v
Support Coordinator
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