Acquire BPO is an award-winning, global business outsourcer with 14 locations across Australia, the Dominican Republic, the Philippines and the United States. With 10,000+ staff and over 16-years’ experience, we deliver Safe, Flexible & Innovative contact center and back-office services for global businesses— onshore, offshore and Work from Home (WFH)—that enable them to #OutsourceWithConfidence. 

We have a definitive edge over our competitors because:
•	Our delivery centers are fitted out to international standards with carrier-grade infrastructure and globally redundant paths.
•	We’re globally PCI-DSS certified and strictly adhere to ISO/ISMS, SOC 1 & 2, HIPAA compliance standards, international data privacy regulations, among others.
•	Our Australia- and US-based Client Relationship Managers (CRMs) and PRINCE2-certified Project Managers ensure risk-free transition and key client focus.
•	Our in-house Automation & Intelligence team provides holistic automation solutions from design, to implementation, to ongoing continuous improvements—ensuring companies leverage the latest technologies available to achieve their business goals.
•	We’re powered by world-leading technology, including omni-channel platform Genesys, proprietary, cloud-based contact center platform Segue, Verint Workforce Management, Workday HCM & Finance, Workplace by Facebook for collaboration and communication, etc. 
•	We’re a values-driven organization, attracting great talent and investing in training, free family health cover, community assistance, team-building and strong engagement activities.
 
Visit www.acquirebpo.com for more information.

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Information Technology

Outsourcing

Software

Acquire BPO

Scott Stavretis

Dana Andel

Matt Carracher

Len Moreto

Kathryn Marshall

David Newell

Andy King

The Operations and Workforce Management team at Acquire BPO is responsible for optimizing the efficiency and effectiveness of service delivery across all locations. They focus on resource allocation, workforce planning, and incident management to ensure seamless operations that meet client needs. By leveraging advanced technologies and data-driven insights, the team enhances productivity while maintaining high standards of service quality.

Operations and Workforce Management

Human Resources and Recruitment

Finance and Accounting

Operations and Workforce Management

About

Team members

Other teams at Acquire BPO

Human Resources and Recruitment

Finance and Accounting