ACT Appraisal, Inc
Steven Kimlicka is a seasoned professional in quality control and customer service, currently serving as a Senior Quality Control Analyst at ACT Appraisal, Inc. since March 2023. Previously, Steven held a similar role at First Look Appraisals, LLC from February 2015 to December 2022, where extensive auditing of residential appraisal reports ensured compliance with lending and regulatory standards. Experience also includes working as a Senior Customer Claims Representative at Liberty Mutual Group - Elko, focusing on incident assessments and settlement negotiations, and as a Service Representative at BMO Harris Bank N.A., responsible for customer service and risk management. Steven holds a Bachelor's degree in Human Resources Management from Saint Mary's University of Minnesota.