Sushobhan Saha

Sushobhan Saha is an experienced professional in customer experience and operations management, currently serving as Senior Manager - Customer Experience at ACT FIBERNET since September 2020, with prior roles including Service Delivery Manager. At OYO, from November 2018 to August 2020, Sushobhan held the position of Operations Head, overseeing end-to-end operations and revenue in the Kolkata Hub, and was instrumental in launching the 'OYO HOME' product across urban locations. Sushobhan's career began at Writer Corporation, where roles included Senior Manager - Network Planning and Deputy Manager - Analytics, focusing on resource optimization and operational controls. Sushobhan's academic qualifications include a PGDM in Operations and Marketing from SDM Institute for Management Development and a BTech in Chemical Engineering from the National Institute of Technology Durgapur.