Action Ambulance Service, Inc.
Erik Bratland is a dedicated healthcare professional with extensive experience in patient care and emergency medical services. Currently serving as a Patient Care Technician at Baystate Health since November 2020, Erik monitors vital signs and assists nursing staff with Intermediate and Med/Surg patients. As an Emergency Medical Technician for Action Ambulance Service, Inc. and UMass EMS since July 2019, Erik responds to 911 calls and provides basic life support at large-scale events. Additionally, Erik contributes as a Supplemental Instructor at the Learning Resource Center at the University of Massachusetts Amherst, aiding students in science courses. Previous experience includes research as an Undergraduate Research Assistant in the Webley Research Group and working as a Food Server at Flatbread Co. Erik holds a Bachelor of Science degree in Microbiology from the University of Massachusetts Amherst, with a focus on pathogens.
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Action Ambulance Service, Inc.
Action Ambulance Service, Inc., was built on integrity. We believe in honesty, responsibility, and hard work. It is this philosophy that enables us to deliver the best service possible, as well as granting us the privilege of creating long-lasting relationships with our customers, the municipalities that we serve. The organization was created in 1977 by David and Stanley Portman and founded on the core principles of customer loyalty and integrity. The founders’ father, Dr. Harry Portman, was a physician known for his selfless acts of kindness. Dr. Portman understood that a key element of patient care was customer service. Action Ambulance holds true to this philosophy today. During each employee orientation, the company expresses this ingrained ideology and expects all team members to embrace the importance of the “little things” in customer service.