Mirjam Potjer

Mirjam Potjer is an experienced IT professional currently serving as an IT Process Coordinator at Action since September 2021, where responsibilities include overseeing the Incident Management Process within the IT Service Management team. Prior roles include Licensing Manager at Saxion Hogescholen, where Mirjam managed software licenses and contracts, and served as Implementation Consultant for Cygnific, focusing on process improvement in Incident Management. Mirjam's career also encompasses various positions within IT support and service desk coordination through Stradis, including roles at ULC Groep and Stater N.V. Educational qualifications include a Master of Science in Policy, Communication, and Organization from Vrije Universiteit Amsterdam, complemented by extensive studies at multiple institutions.