Lenora B.

Lenora B. is a dedicated SysOps Engineer, Incident Commander, and Site Reliability Engineer at ActionIQ, where responsibilities include ensuring five nines availability of services, developing automation tools, and providing technical support to enhance operational processes. Prior experience as a Network Support Analyst at Select Medical involved managing technology for an inpatient rehabilitation facility and overseeing significant projects like the asset life cycle replacement and upgrading infrastructure. Lenora's extensive background also includes roles as a Technical Support Consultant for various clients, where skills in technical support, project coordination, and process optimization were demonstrated. With a strong foundation in ITIL, DevOps, and customer service, Lenora B. is well-versed in delivering high-quality technology solutions and support.