Active Digital is the premier independent Customer Connection consultancy. We deliver customer-obsessed digital transformation journeys that increase customer connection and drive corporate value.

We bring a unique CX approach to Customer Connection, Digital Experience and Transformation, and the technical solutions that enable it. Our strategic consulting teams start with human-centric design to improve the organizational workflows that support customer and employee experience across the full customer lifecycle. Our platform, data, and engineering teams are then called upon to architect, implement, and deploy specific technical solutions to drive the intended transformation, not the other way around. These intentional efforts result in greater customer connection and more engaged employees, ultimately increasing corporate value. 

Attitude, Appetite & Aptitude create the foundation of our company ethos and drive the excellence we deliver every day. We combine this with our enduring values of Ownership, Connection, Intentionality, and Partnership to form, live, and deliver our culture every day.

Active Digital

The San Francisco office likely focuses on strategic management and leadership in a dynamic tech environment.

San Francisco

This department provides expert guidance and strategic advice to clients across various sectors.

Consulting Services

This department designs, develops, and maintains software applications and systems.

Engineering Department

The Consulting Team at Active Digital partners with clients to design and execute customer-centric digital transformation strategies. Through human-centric design and organizational workflow improvement, the team enhances both customer and employee experiences across the full customer lifecycle. Leveraging their expertise, the team collaborates closely with platform, data, and engineering teams to ensure the successful implementation of tailored technical solutions, ultimately driving increased customer connection and corporate value.

Consulting Team

This department oversees strategic direction and decision-making for the organization.

Leadership

The Leadership Team at Active Digital is responsible for setting the strategic direction, overseeing operational execution, and driving growth initiatives across the company. This team ensures alignment with the company’s ethos and values, fosters an environment of connection and intentionality, and steers transformative projects that enhance customer and employee experiences, thereby increasing corporate value.

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Other teams

Engineering Department

Consulting Team

Leadership

Leadership Team