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Tiffany Snead

Customer Service Agent at ActiveHealth

Tiffany Snead has extensive experience in customer service, currently serving as a Customer Service Agent at ActiveHealth Management since August 2016, where responsibilities include assisting members with various programs, handling complex inquiries, managing appointment schedules, and providing system navigation support. Prior to this role, Tiffany worked as a Cashier at The Pride from May 2012 to August 2016, implementing financial transactions and maintaining checkout areas. Tiffany also gained valuable skills during an internship at Mary Kay Cosmetics in early 2016, focusing on sales and event participation, and as a Peer Mentor at the Chicago Scholars Foundation, supporting incoming freshmen at Eastern Illinois University from September 2012 to December 2013. Tiffany graduated from Eastern Illinois University in 2015.

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Chicago, United States

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ActiveHealth

ActiveHealth Management is a national leader in population health management and passionate about helping every person achieve his or her best health. They deliver personalized guidance through their analytics and insights, care management, health, lifestyle and wellness programs to help their customers improve quality of care, lower healthcarecosts, and drive sustained member engagement and behavior change. ActiveHealth® collaborates with employers, health plans, governments and providers currently helping more than 20 million people live their healthiest lives.ActiveHealth Management is an independent subsidiary of Aetna (NYSE: AET)