Brian Kerr

Brian Kerr has a comprehensive work history that showcases their expertise in customer success and technical support. Brian began their career as the President of the MIS Club at Iowa State University, where they led executive board meetings and facilitated corporate engagement with students. After graduating, they worked as a Computer Technician at Iowa State University and later joined Wells Fargo Bank as a Technical Service Specialist. Brian then transitioned to a Support Engineer role at Scale Faster before joining MetaCommunications as a Support and Implementation Engineer. At Wildbit, Brian served as a Customer Success Lead, where they provided reactive customer support while also implementing proactive measures to prevent future issues. Brian'sresponsibilities at Wildbit included assisting with hiring, collaborating with the Head of Deliverability, and ensuring customers adhered to the company's acceptable use policy. Following ActiveCampaign's acquisition of Postmark, Brian continued their role as a Customer Success Lead, contributing their valuable expertise to the new organization.

Brian Kerr attended Iowa State University - Ivy College of Business from 2006 to 2010. During this time, they successfully completed their Bachelor of Science degree in Management Information Systems.