Fabio Taffi has a diverse work experience spanning various industries. Fabio is currently employed at ActiveCampaign as a Dedicated Product Support Specialist, focusing on API and integrations since July 2021. Prior to this role, they were a Product Support Specialist at the same company from November 2020 to July 2021.
Before joining ActiveCampaign, Fabio worked at HCL Technologies from November 2018 to October 2020. Fabio held the position of Pod Lead - Google Ad Manager during this time and was responsible for guiding and supporting team members, resolving technical issues, and improving team performance. Prior to this role, they worked as a Technical Support Analyst - Google Ad Manager from April 2017 to October 2018. In this role, they troubleshooted and resolved complex Ad Serving issues, provided technical expertise to publishers, and achieved high customer satisfaction scores.
Fabio's previous experience includes working at Arvato Financial Solutions as an Online Advertising Specialist - Google AdWords from August 2015 to April 2017. Fabio assisted SMB customers with optimizing and implementing online marketing campaigns and provided support for various Google products. Fabio was also appointed as the Point of Contact for the Google Analytics product and successfully advised clients in saving campaign budgets and achieving relevant data insights.
From September 2014 to March 2015, Fabio worked as a Web Designer at Soluzioni Mobile. Fabio redesigned websites, built responsive designs on WordPress, and implemented SEO/SEM strategies.
Prior to that, Fabio was self-employed as a Web Designer/Freelancer from July 2012 to September 2014. Fabio managed multiple web design projects, developed user-friendly interfaces, optimized websites for search engines, and provided training on CMS WordPress to clients.
Fabio's earlier experiences include working at Hewlett-Packard as a Back Office Senior Agent from May 2010 to June 2012, at Barclaycard as a Sales and Service Agent from November 2006 to April 2010, and at Bini Viaggi Tour Operator as a Booking Agent from March 2003 to September 2006.
Fabio Taffi's education history is as follows:
- From 2017 to 2018, Fabio attended the Digital Marketing Institute and obtained a Postgraduate Diploma in Digital Marketing (Level VII EQF).
- In 2012, Fabio enrolled at IBAT College Dublin and completed a Diploma in Web Design Advanced Level, focusing on Web/Multimedia Management and Webmaster.
- In 2011, Fabio also studied at IBAT College Dublin and received a FETAC Certificate in Web Design (Level V EQF), specializing in Web Page, Digital/Multimedia, and Information Resources Design.
- From 2012 to 2013, Fabio pursued a Certificate IFTS in Integrated Logistics Management (Level IV EQF) at Sfera Srl, concentrating on Logistics, Materials, and Supply Chain Management.
- In 2002, Fabio earned a Certificate in Marketing for Tourist Marinas (Level III EQF) from Cescot, focusing on Marketing/Marketing Management, General.
- Fabio's high school education was completed at Business Technical Institute "C.Cattaneo" in Cecina, Livorno, Italy, from 1995 to 2000. The degree obtained was in Business Administration and Management, General.
Additionally, Fabio has obtained various certifications:
- In February 2019, Fabio received a Postgraduate Diploma in Digital Marketing from the Digital Marketing Institute.
- In July 2014, Fabio obtained a Certificate in Integrated Logistics Management from the Province of Livorno.
- In April 2012, Fabio earned a Certificate in Web Authoring from FETAC (Further Education and Training Awards Council).
- In March 2003, Fabio obtained a Certificate in Marketing for Tourist Marinas from the Province of Livorno.
- Fabio also holds several Google certifications, including the Google Ads Display Certification (obtained in January 2017), Google Ads Search Certification (obtained in September 2016), and Google Analytics Individual Qualification (obtained in September 2016).
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