Gerry Cardozo is a customer experience professional with extensive technical support experience across various industries. Currently serving as a Customer Experience Associate at ActiveCampaign, Gerry applies advanced analytical skills to identify platform defects and manage user-reported issues. Previous roles include Product Support Specialist at Podium, where Gerry facilitated integrations with third-party platforms, and Senior Technical Specialist at Apple, where Gerry provided expert troubleshooting and customer support. Additional experience includes roles at National Australia Bank as an Internet Banking Advisor, IAG as a Technical Support Advisor, and Telstra as a Sales Executive. Gerry holds a Certificate IV in Small Business Management, an Advanced Diploma in Multimedia, and is pursuing a Bachelor of Computer Science part-time at Deakin University.
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