IAG is Australia and New Zealand's largest general insurance company with a purpose to make your world a safer place, whether you are a customer, partner, employee, shareholder or part of the communities IAG serves across Australia and New Zealand.

Insurance

IAG Limited

IAG Limited's headquarters in Sydney, Australia

Nick Hawkins

Phil Gibson

Michelle Klein

Corrin Collocott

Neil Morgan

Alana Bailey

Amanda Whiting

Peter Taylor

Christine Stasi

Julie Batch

Timothy Rafton

Nicola Hayward

Jennie Xue

Rachel Walsh

Alistair Smith

William McDonnell

Jarrod Hill

Tom Pockett

Simon Allen

George Sartorel

Scott Pickering

Michelle Tredenick

George Savvides

Wendy Thorpe

Joanne Stephenson

Helen Nugent

The Software Development team at IAG Limited is responsible for designing, developing, and maintaining innovative software solutions that enhance the company's digital sales and service platforms. Comprising a diverse group of experts including product designers, software engineers, and delivery leads, the team collaborates using Agile methodologies to ensure timely and efficient project delivery, ultimately aiming to improve user experiences and operational efficiency within the insurance sector.

Software Development

The Leadership Team at IAG Limited is responsible for setting the strategic direction and overall vision of the company, ensuring alignment with its purpose of enhancing safety for customers and communities. Comprising high-level executives across various functions, the team focuses on driving operational excellence, managing risk, fostering innovation, and reinforcing customer experience to maintain IAG's position as the leading general insurance provider in Australia and New Zealand.

Leadership Team

The Data and Analytics team at IAG Limited specializes in harnessing data to drive insights that enhance decision-making and optimize insurance offerings. This team employs advanced analytics, data engineering, and business intelligence to support various functions, from pricing strategy to data governance, ensuring a data-driven approach to improving customer experiences and operational efficiency across the organization.

Data and Analytics

The Customer Experience and Engagement team at IAG Limited is dedicated to enhancing customer satisfaction and loyalty through strategic initiatives and insights. They focus on understanding customer needs, overseeing effective communication channels, and ensuring seamless resolutions to customer inquiries. By leveraging data and research, the team aims to drive improvements in customer interactions and inform marketing strategies, ultimately contributing to IAG's mission of making the world a safer place for its customers and communities.

Customer Experience and Engagement

The Risk and Compliance team at IAG Limited is responsible for ensuring the company adheres to regulatory requirements and industry standards, thereby safeguarding its operations and reputation. This team develops and implements risk management frameworks and compliance training programs, promotes a culture of awareness and accountability, and leads efforts in operational resilience and cyber security. Ultimately, they play a critical role in mitigating risks and enhancing the safety of the communities IAG serves.

Risk and Compliance

The Project Management team at IAG Limited is responsible for overseeing and executing strategic initiatives that enhance operational efficiency and drive innovation across the organization. This team manages a diverse portfolio of projects, focusing on claims analytics, performance improvement, and the implementation of global business operations. By ensuring effective planning, risk management, and stakeholder engagement, the Project Management team plays a crucial role in aligning IAG's projects with its mission of creating a safer world for its customers and communities.

Project Management

IAG Limited

Org chart

Board & advisors

Teams

Software Development

Leadership Team

Data and Analytics

Customer Experience and Engagement

Risk and Compliance

Project Management

Offices

IAG Limited

Org chart

Board & advisors

Teams

Software Development

Leadership Team

Data and Analytics

Customer Experience and Engagement

Risk and Compliance

Project Management

Offices

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