Hassan Bellinger

Hassan Bellinger has a diverse work experience spanning various roles in IT and technical support. Hassan started their career in 2009 as an IT Support Representative at Coppin State University, where they provided help desk support to students, faculty, and staff. In this role, they also provided support for end-user owned devices such as laptops and phones.

In 2012, they joined 2U as a Technical Support Specialist, where they provided QA and UAT testing, as well as tier 2 support for an internally developed learning platform. Hassan also provided remote support for various platforms and wrote documentation for first-line support staff.

From 2013 to 2018, Hassan worked at Agora Publishing in multiple roles. As a Messaging Support/QA Analyst, they provided application support for messaging-related platforms, investigated and troubleshooted issues, and worked with databases. Hassan also served as the Zendesk Administrator, playing a key role in migrating from HelpSTAR to Zendesk and constructing organizations, triggers, automations, and workflows within the platform. Additionally, they worked as a Technical Support Specialist, providing first-line support and documentation for enterprise applications.

From 2018 to 2021, Hassan worked at 14 West in various roles. As a Senior Platform Specialist, they set up, deployed, and maintained clustered instances of Momentum software. Hassan designed hardware specifications and implemented policies for efficient message throughput. Hassan then became a Technical Platform Manager, where they led a team, implemented agile frameworks and SDLC, and operated critical processes for Momentum and SparkPost. Lastly, they worked as a Senior System Engineer before joining ActiveCampaign in 2021 as a Senior Mailops Engineer.

Hassan Bellinger's education history includes attendance at Coppin State University and Community Harvest Charter School. However, no information about the years of attendance, degree obtained, or field of study is provided.