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Katie Kerr

Strategic Customer Success Manager at ActiveCampaign

Katie Kerr has a diverse work history with experience in customer success, onboarding, business development, sales, marketing, and internships. Katie started their career at Novaspect as an intern in 2011. From 2011 to 2014, they also worked as a College Marketing Representative for Rent The Runway, promoting the company on their university's campus. In 2013, they joined Nordstrom as a Sales Representative for Women's Active and Swim. Katie then worked as a Service Line Marketing Intern at the University of Kentucky HealthCare from 2013 to 2014, where they handled marketing tasks and organized events for the UK Children's Hospital. From 2014 to 2017, Katie worked at Trunk Club as a Stylist and Custom Specialist, assisting customers with personalized styling. In 2017, they joined ActiveCampaign as a Sales Development Representative before transitioning to roles in business development and customer success, including L2 Onboarding Specialist and Strategic Customer Success Manager.

Katie Kerr completed their Bachelor of Business Administration (BBA) degree in Marketing with a minor in Communications from the University of Kentucky. Katie attended the university from 2010 to 2014. In 2012, they also participated in a Study Abroad program at the University of Galway, where they focused on Business/Commerce, General. Additionally, Katie obtained a Microsoft 2010 Certification in Word, PowerPoint, and Excel from Microsoft INC. in December 2012.

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