MZ

Marissa Ziegler

Principal Customer Experience Specialist at ActiveCampaign

Marissa Ziegler has a diverse work experience in various roles and industries. Marissa started their career in 2009 as a server at Reno's East Side Sports Bar. In 2010, they completed a rotational internship at Ramada Hotel & Conference Center/Comfort Inn.

Marissa then joined Enterprise Rent-A-Car in 2012 as an Assistant Manager, where they facilitated outside marketing, managed customer relations, and oversaw a successful business entity. Marissa continued their sales career at Advanced Microderm, Sales University Group from 2014 to 2015, working as a Business Development Manager and helping clients drive revenues through Advanced Microderm products.

In 2015, Marissa worked as a Sales Executive at MSDSonline, where they prospected and called leads, conducted web-based presentations, and exceeded monthly sales quotas. Marissa also worked as a Level 2 Consultant at Rodan + Fields during this time.

In 2017, Marissa joined Outcome Health as a Customer Success Executive, responsible for building and maintaining client relationships, improving products, and driving sales. Marissa then joined ActiveCampaign in 2018 as a Customer Enablement role, transitioning to Success Account Manager, L2 Collaborative Account Manager, and currently serving as an L2 Strategic Account Manager since 2022. In these roles, Marissa managed accounts, provided customer support and achieved success in account management.

Marissa Ziegler attended Michigan State University from 2007 to 2011, where they obtained a degree in Hospitality Business. During their time at the university, Marissa earned a Bachelor of Arts degree in Hospitality Business. Marissa later obtained a certification in CS (Customer Service) from Sales Assembly in May 2022.

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Timeline

  • Principal Customer Experience Specialist

    August 1, 2023 - present

  • L2 Strategic Account Manager

    March, 2022

  • L2 Collaborative Account Manager

    January, 2022

  • Success Account Manager

    March, 2019

  • Customer Enablement

    February, 2018

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