Rafael Casotti

Customer Experience Specialist at ActiveCampaign

Rafael Casotti has a diverse work experience, starting with their most recent position as a Product Support Specialist at ActiveCampaign, where they currently work. Prior to that, they worked at Accenture as a Technology Support Specialist from 2019 to 2021. Before joining Accenture, they held a similar role as a Product Support Specialist at Voxpro from 2018 to 2019. Rafael also has experience living and studying in Ireland at Grafton College of Management Sciences from 2017 to 2018.

Additionally, Rafael has previous experience as a Production Engineering Intern at Biancogres Grupo from 2016 to 2017, where they worked on various tasks related to quality standards, project delivery, manufacturing processes, and ISO compliance. Prior to that, they worked as a Project Engineering Intern at UFES - Universidade Federal do Espirito Santo from 2014 to 2015, where they supported SMB companies and handled project-related tasks such as budget monitoring and analysis. Rafael started their career as a Technical Support Analyst at Exata Automação from 2010 to 2014.

Rafael Casotti completed their education from 2010 to 2017 at Ufes - Universidade Federal do Espírito Santo where they earned a Bachelor of Engineering degree in Production Engineering. In June 2021, they obtained a certification in Fundamentals of Digital Marketing from Google.

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