Shane Duplessis

Shane Duplessis is an experienced professional in customer support and solutions management, currently serving as Manager, Solutions at ActiveCampaign since September 2019. Prior roles at ActiveCampaign include Solutions Consultant, Associate Solutions Consultant, and Onboarding Specialist, where Shane onboarded new clients and provided training on ActiveCampaign tools. Prior experience includes working as a Customer Support Specialist at HubSpot, where Shane focused on resolving customer issues and identifying growth opportunities. Earlier roles include Support Manager and Support Analyst at Mitrefinch Inc. and multiple positions at State University of New York College at Oswego, including Student Worker and Database Intern, where Shane developed efficient data management solutions. Shane holds a Bachelor’s Degree in Information Science from State University of New York at Oswego.