TB

Thomas Boyle

Senior Customer Experience Specialist at ActiveCampaign

Thomas Boyle has a diverse work experience. Thomas started their career at the University of Nebraska-Lincoln as an Office Assistant from March 2014 to August 2016. Thomas then worked at Tableau Software as a Workplace Coordinator from August 2016 to July 2017. Following that, they joined ActiveCampaign in August 2017 as an Operations Coordinator, and later transitioned to the role of Product Support Specialist in August 2020. In this role, Thomas resolves customer issues through various communication channels and manages the company's internal and external product knowledge resources. Thomas is also a certified Knowledge Centered Services (KCS) Publisher.

Thomas Boyle obtained a Bachelor of Arts (BA) in Acting from the University of Nebraska-Lincoln, where they attended from 2011 to 2016. In 2022, they received a Certificate in Geographic Information Systems from the University of Washington. Additionally, Thomas holds certifications including the KCS v6 Fundamentals Certification from The KCS Academy, obtained in March 2022, and the Certified Customer Value Optimization Specialist from DigitalMarketer, obtained in April 2020.

Links