Xiaofei Zhang (Sophie)

Xiaofei (Sophie) Zhang has a diverse work experience spanning multiple companies and roles.

Xiaofei (Sophie) currently holds the position of Director of Strategic Partnerships at ActiveCampaign, a role they assumed in October 2021.

Prior to joining ActiveCampaign, Xiaofei worked at Salesforce for over five years. Their roles at Salesforce included Director of Strategic Partnerships for Salesforce Essentials from January 2019 to September 2021, and Principal Customer Success Manager for Sales Cloud from December 2016 to January 2019.

Before their time at Salesforce, Xiaofei held the position of Technical Account Manager at Coursera from August 2014 to December 2016. During their time at Coursera, they were responsible for partner management, building and scaling the team, program incubation and management, partner onboarding, and providing partner voice and product feedback.

Xiaofei also has experience in digital marketing and business operations, having worked at LearnLaunch from December 2013 to July 2014. Xiaofei (Sophie) started their career in strategy consulting at Accenture in 2013.

Additionally, Xiaofei worked as a Research Analyst at Tsinghua University from 2011 to 2013.

Overall, Xiaofei has demonstrated expertise in strategic partnerships, customer success management, partner management, program incubation, and team building throughout their career.

Xiaofei (Sophie) Zhang holds a Master's degree in International Education Policy from Harvard University. Prior to this, they completed their Bachelor's degree at Tsinghua University, where they studied English Language and Literature and Economics. Additionally, they have obtained several certifications including Salesforce Certified Sales Cloud Consultant, Salesforce Certified Advanced Administrator, Salesforce Certified Administrator, Learning How to Learn certificate from Coursera Course Certificates, and Programming for Everybody certificate from Coursera Course Certificates.