Justin Ferrell

Head of Customer Experience at Actual

Justin Ferrell is currently the Head of Customer Experience at ACTUAL and also serves as a Board Member at Amplifier, a nonprofit design lab dedicated to amplifying the voices of grassroots movements. Previously, Justin was the Fellowships Director at the Hasso Plattner Institute of Design at Stanford and held various designer and design manager positions at The Washington Post. Justin also worked as the Deputy Design Director for News at The News & Observer. Justin holds a Bachelor of Science in Journalism from Northwestern University and a John S. Knight Journalism Fellowship from Stanford University.

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