Melanie Heins

Melanie Heins is a seasoned professional with extensive experience in Information Technology and SaaS consulting, currently serving as the Lead Information Technology Business Systems Analyst at Acuity Brands since May 2019. In this role, Melanie manages the team’s backlog and facilitates SCRUM procedures while collaborating with developers to resolve issues for internal users and vendors. Prior experience includes a notable tenure at Morneau Shepell, where Melanie held various roles in benefits consulting and product development, leading implementations for large HR Benefits SaaS projects. Additionally, Melanie has developed technical skills in web production, recognized by the University Leadership Award for Outstanding Student Worker at Hawaii Pacific University. Melanie holds a Master’s Degree in Human Computer Interaction, a Full Stack Flex Web Development Certificate from Georgia Institute of Technology, and a Bachelor's Degree in Computer Information Systems from Hawaii Pacific University.