TL

Tracy Lunden

Manager - Order Support, Order Excellence Team at Acuity Brands

Tracy Lunden has a strong background in customer service and order support within the lighting industry. Starting as a Customer Service Representative in 1993, Tracy has progressed to managerial roles at Acuity Brands, leading teams that provide excellent service to corporate key account customers across North America and managing cross-regional teams covering a wide territory. Tracy also has experience in warranty administration and customer care leadership.

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Peers

Timeline

  • Manager - Order Support, Order Excellence Team

    September 1, 2023 - present

  • National Account Sales Support Customer Resolution Manager

    May, 2023

  • C & I CR Manager West

    March, 2020

  • Customer Care Lead WRDC & SWDC

    October, 2016

  • Warranty Administrator

    February, 2014

  • Customer Care Lead SWDC

    January, 2011

  • Customer Care Specialst

    May, 2004

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