Michael Hanna is a seasoned professional with experience in consulting and customer service roles. Currently serving as a Senior Consultant in Professional Services and Automation Program Associate at Ada since May 2020, Michael has a track record of enhancing customer experiences and driving revenue. Previous roles include Product Research Intern at Ascendo Marketing, where Michael researched trending products and prepared analytical reports, and Style Guide at INDOCHINO, where customer satisfaction and sales were significantly improved through personalized interactions. Additional experience includes positions as a Product Specialist at Skechers and Fashion Advisor at Massimo Dutti, where strong interpersonal skills contributed to increased sales and customer retention. Michael holds a Bachelor's degree in Business/Commerce from McMaster University, complemented by a Bilingual Certificate from Clarkson Secondary School.
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