Valentina Sutton

Valentina Sutton is a seasoned professional in customer solutions and generative AI, currently serving as a Senior Customer Solutions Consultant at Ada since January 2021. In this role, Valentina drives the design and implementation of AI solutions for large enterprise clients, collaborating with C-suite executives and technical teams to tackle complex business challenges. Previous positions at Ada included roles as a Customer Solutions Consultant II and Senior Customer Success Manager, where Valentina specialized in generative AI and Natural Language Processing. Experience prior to Ada includes roles in customer care at NorthOne Business Banking and TextNow, contributing to customer success practices and employee engagement initiatives. Valentina holds a Bachelor's Degree from Wilfrid Laurier University and a high school diploma from Loyola CSS.