Thomas Roinson is an experienced IT support and customer success professional with a strong background in managing technical hotlines and enhancing client satisfaction in various roles. Currently serving as Support IT utilisateurs et produits at ADA LOCATION since January 2023, Thomas previously held positions at digimium, including Customer Success/Support IT utilisateurs, Traffic & Delivery Manager, and Account Executive. Additional experience includes a role as Category Manager Assistant Promo at Mondelēz International, where analysis and promotional performance were key focuses. Thomas also developed business strategies for AUPAIR CHINA and contributed to marketing and commercial initiatives at HO KARAN. Educational credentials include a Master’s degree in Marketing and Commercial Strategy from EM Normandie Business School and a Master's degree in International Business from JAMK University of Applied Sciences.
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