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Nourhan Farid

Senior Customer Success Manager at adam.ai

Nourhan Farid is a Customer Success Manager at adam.ai since June 2023, focusing on understanding customer goals and providing guidance to maximize product value. Previous roles include Customer Success Manager at Exceptionly for a brief tenure in May 2023, Corporate Account Manager at KABi from May 2022 to May 2023, and Corporate Account Manager at WUZZUF from April 2019 to March 2022, where Nourhan managed a large portfolio of accounts and cultivated lasting client relationships. Earlier experience includes working as a Customer Relations Officer at Arab Bank from November 2017 to April 2019. Educational qualifications comprise a Bachelor's degree in Economics and Business Management from the Faculty of Economics and Political Sciences at Cairo University, along with various professional training programs in leadership and digital marketing from recognized institutions including McKinsey Academy and HubSpot Academy.

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