Customer Support and Experience

The Customer Support and Experience team at Adani Electricity serves as the primary point of contact for our customers, ensuring top-tier service and satisfaction. This team manages customer inquiries, resolves service issues, and guides users through our various digital platforms like the Adani Electricity mobile app and V-Assist Video contact centre. They are also responsible for implementing strategic initiatives aimed at enhancing overall customer experience and loyalty, aligned with the company's objective of delivering reliable and innovative power solutions.