🔶 The Story of Adapt Merchant Services (AdaptMS)
Adapt Merchant Services was founded in 2012 alongside AdaptPOS—an ambitious effort to merge restaurant POS software with integrated payments. At a time when this combination was rare, we saw an opportunity to simplify life for restaurant owners through a seamless, all-in-one solution.

🔶 A Pivotal Moment: The Shift in 2018
After six years of building, we faced a hard truth: our vision was underfunded. With rising competition and limited resources, AdaptPOS was retired. But the experience gave us deep insight into the challenges merchants face—especially the disconnect between software and payments. That knowledge became our new direction.

🔶 A New Beginning: Merchant-Centric Growth
We reimagined AdaptMS as a bridge—connecting merchants with POS providers and offering honest, flexible payment solutions. We built strategic partnerships, expanded our referral network, and focused on real support, not just sign-ups.

We also invested in tools to empower merchants: custom onboarding flows, a robust gift card platform, and smarter reporting systems—solutions designed to help businesses thrive in a changing market.

🔶 The Industry Shift: 2023 and Beyond
As POS providers began locking merchants into “payment silos,” we adapted again. We expanded beyond restaurants, helping businesses across industries navigate the complexity of modern payments—with transparency, choice, and dedicated guidance.

🔶 Why AdaptMS?
What sets us apart is our commitment to long-term success. We prioritize clarity over confusion, support over sales tactics, and honest relationships over quick wins. Our partners trust us because we show up, follow through, and always put merchant success first.

🔶 Looking Ahead
Today, AdaptMS continues to grow. We’re expanding into new markets, building smarter tech, and staying true to our mission: to be a trusted partner in payments—one that adapts, delivers, and grows with the businesses we serve.

Adapt Merchant Services

Org chart

Teams

Offices

Adapt Merchant Services

Org chart

Teams

Offices

Related companies