Dan Saunders is a Customer Success Manager at Adaptavist since October 2025, having previously held positions at SmartBear as a Customer Care Manager from March 2020 to October 2025, and at Adaptavist as a Software Support Engineer from July 2019 to March 2020. Prior experience includes working as a Support Engineer at Entuity | A Park Place Technologies Company from June 2017 to July 2019, and serving as a Student Mentor at Birmingham City University from March 2015 to May 2016, where responsibilities included advising students on grades and resits. Dan Saunders earned a BSc in Computer Networks from Birmingham City University between 2014 and 2017.
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