SmartBear Software is a privately-held information technology company that delivers tools for application performance monitoring, software development, software testing, API testing and API management.

Software

SmartBear

SmartBear's headquarters in Somerville, MA, United States

Frank Roe

Jenn McAuliffe

Lance Levy

Vineeta Puranik

Nate Lewis

Kelly Wenzel

Maureen Plowman

Jouko Kaasila

Timothy Sroka

Ann Boyd

Amy Cohn

Dan Faulkner

The Sales and Customer Success Team at SmartBear drives revenue growth by engaging with potential and existing customers to promote the company’s suite of software tools. They focus on building strong relationships, optimizing customer satisfaction, and ensuring successful usage of the products, while also strategizing sales initiatives and supporting overall business development across various global markets.

Sales and Customer Success Team

The Engineering Team at SmartBear is responsible for designing, developing, and maintaining high-quality software solutions that enhance application performance, testing, and management tools. This diverse group, comprising project managers, software engineers, DevOps experts, and product security specialists, collaborates on innovative projects to ensure robust technical support and seamless deployment in cloud environments, ultimately driving the company's commitment to excellence in software development and customer satisfaction.

Engineering Team

The Marketing and Communications Team at SmartBear is responsible for developing and executing strategic marketing initiatives to drive growth and increase brand awareness. They manage outbound marketing efforts, oversee digital strategies, and coordinate product marketing campaigns while fostering customer advocacy. This team also plays a critical role in corporate communications, ensuring that SmartBear's messaging aligns with its mission and values across all platforms.

Marketing and Communications Team

The Product Management Team at SmartBear is responsible for defining and driving the product strategy for the company’s suite of software tools, ensuring alignment with market needs and customer feedback. They collaborate closely with engineering, marketing, and support teams to prioritize feature development, manage product roadmaps, and enhance user experiences across application performance monitoring, software development, and testing solutions. Their goal is to deliver innovative products that advance SmartBear’s leadership in the software quality and API management space.

Product Management Team

The Data and Analytics Team at SmartBear leverages data-driven insights to enhance decision-making across the organization. They focus on analyzing application performance metrics, optimizing software development processes, and providing actionable intelligence for go-to-market strategies. By combining expertise in web analytics and user experience, this team ensures that SmartBear's tools continuously meet customer needs and drive business growth.

Data and Analytics Team

The Human Resources and Organizational Development Team at SmartBear is dedicated to fostering a positive workplace culture while ensuring effective talent acquisition and management. They focus on employee engagement, performance development, and strategic workforce planning, with an emphasis on aligning HR practices with the company's growth and innovation goals. This team also oversees payroll and compliance, ensuring that SmartBear's workforce is supported and empowered to achieve their best.

SmartBear

Org chart

Teams

Sales and Customer Success Team

Engineering Team

Marketing and Communications Team

Product Management Team

Data and Analytics Team

Human Resources and Organizational Development Team

Offices

SmartBear

Org chart

Teams

Sales and Customer Success Team

Engineering Team

Marketing and Communications Team

Product Management Team

Data and Analytics Team

Human Resources and Organizational Development Team

Offices

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