ADDCOM
Arjun Sem is an experienced professional in client solutions and telecommunications, currently serving as a Client Solutions Specialist and Channel Manager at ADDCOM Contact Solutions since May 2017. With additional experience at 8wave as a Client Solutions Specialist and Channel Sales Executive, Arjun specializes in developing customer strategies and providing technical support for telecommunication solutions. Previous roles include Senior Receptionist/Front Desk Supervisor at WALDORF APARTMENT HOTEL PTY LTD and various positions in the hospitality sector, demonstrating a strong background in customer service and management. Arjun holds a Master's degree in International Hospitality Management from Western Sydney University and a Bachelor of Commerce in Marketing from Symbiosis Institute of Management Studies.
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ADDCOM
For over 20 years ADDCOM Contact Solutions has been at the forefront of the international telecommunications equipment industry, delivering advanced business communications solutions for a diverse range of companies and organisations, from small to medium enterprises to some of the world’s largest call centres. The company remains privately owned in Australia and New Zealand and has offices and customers across the globe. From a dynamic Australian start-up to an established international designer, manufacturer, and distributor, ADDCOM has continually evolved to meet the unique needs of its customers. ADDCOM consists of a number of interconnected business divisions with a wired to wireless product portfolio consisting of headsets and accessories, amplifiers, business phones and accessories, conference phones, PC accessories, video conferencing solutions, satellite and mobile communications, intelligent switches and capturing multi-channel interactions and transactions. The ADDCOM culture is vibrant and dynamic. Since its inception, ADDCOM has focused on establishing collaborative relationships with clients, employees, and suppliers. The company prides itself on its industry-leading levels of personalised customer service. The New Zealand branch has a cumulative total of over 21 years’ experience in telecommunications and a rich history of serving the New Zealand Defense Force, owing to its reputation for reliability, expertise and range. What sets ADDCOM apart from its competitors is a firm commitment to quality. The company has implemented stringent quality controls, management disciplines and best practice systems to guarantee its services and products are of the highest standard.