Andrew Porzio

Customer Success Operations Manager at Addigy

Andrew Porzio has held multiple positions in the tech industry since 2006. In 2006, they were a Sales Associate at Pep Boys, followed by a Customer Service Representative at BrandsMart USA in 2007. That same year, they were an Impress Associate at OfficeMax, where they operated a copy center and was responsible for taking orders, making copies, binding books, and making professional level photo prints. In 2007, they began working at Apple Retail as a Genius/Mentor, Family Room Specialist, and Specialist. In 2014, they became an Apple Engineer II at Ultimate Software. In 2017, they were a Senior Technical Support Analyst at SANDOW. In 2018, they were an IT Support Specialist at Modernizing Medicine and a Support Specialist at Office Depot. In 2019, they were a Senior Enterprise Mobility Engineer at Lennar. In 2020, they began working at Addigy as a Customer Success Operations Manager, Senior Solution Architect, Solutions Architect, and Solutions Specialist.

Andrew Porzio has a diverse educational background. Andrew obtained a Bachelor's degree in Computer and Information Systems Security/Information Assurance from Western Governors University between 2020 and 2024. Prior to that, they attended the University of Florida from 2005 to 2007 and studied Graphic Design. Andrew also holds certifications from Jamf (Casper Certified Technician, obtained in May 2015), Apple (Apple Certified Macintosh Technician, obtained in December 2010), and Addigy (Addigy Certified Expert, obtained in March 2020).

Links

Previous companies

Office Depot logo
Apple logo

Timeline

  • Customer Success Operations Manager

    September, 2022 - present

  • Senior Solution Architect

    January, 2022

  • Solutions Architect

    August, 2021

  • Soultions Specialist

    March, 2020

View in org chart